Privacy policy.
Hoots Therapy Services Privacy Policy
Effective Date: March 12, 2025
At Hoots Therapy Services, we are committed to protecting the privacy of our clients in accordance with the American Speech-Language-Hearing Association (ASHA) standards and the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy outlines how we collect, use, and safeguard the information we gather from our clients.
Information We Collect
We collect the following types of information:
Personal Information: This includes but is not limited to name, address, phone number, email address, date of birth, and insurance information.
Health Information: We gather health-related information necessary for providing effective speech therapy services, including medical history, evaluations, and clinical notes.
Payment Information: For billing purposes, we may collect credit card information and other financial details necessary for transaction processing.
How We Use Your Information
The information we collect may be used for the following purposes:
To provide speech therapy services.
To communicate with you regarding appointments, therapy sessions, and other important updates.
To process your payments and manage billing and insurance claims.
To improve our services and enhance client satisfaction.
To comply with legal and regulatory requirements.
Disclosure of Your Information
We will not disclose your personal information to third parties without your written consent, except in the following circumstances:
To comply with legal obligations or respond to legal inquiries.
To protect our rights, privacy, safety or property, or that of others.
Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal and health information from unauthorized access. All our staff members are trained on confidentiality and HIPAA privacy regulations.
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services. Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies
Contact HOOTS Therapy Services at (561) 805-1343 or julie@hootstherapyservices.com for HELP or to STOP receiving messages. Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to (561) 805-1343 or julie@hootstherapyservices.com. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. HOOTS Therapy services will not sell, rent, or share the collected mobile numbers
Client Rights
You have the following rights regarding your personal information:
The right to access and request copies of your health records.
The right to request corrections to your personal information.
The right to request restrictions on certain uses and disclosures of your health information.
The right to receive an accounting of disclosures of your health information.
Changes to This Privacy Policy
Hoots Therapy Services reserves the right to update or modify this Privacy Policy at any time. We will notify our clients of any significant changes through direct communication or by posting an updated policy on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:
Hoots Therapy Services
julie@hootstherapyservices.com
By engaging in our services, you acknowledge that you have read and understand this Privacy Policy. Thank you for trusting Hoots Therapy Services with your care.