Privacy policy.
Hoots Therapy Services Privacy Policy
Effective Date: March 12, 2025
At Hoots Therapy Services, we are committed to protecting the privacy of our clients in accordance with the American Speech-Language-Hearing Association (ASHA) standards and the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy outlines how we collect, use, and safeguard the information we gather from our clients.
Information We Collect
We collect the following types of information:
Personal Information: This includes but is not limited to name, address, phone number, email address, date of birth, and insurance information.
Health Information: We gather health-related information necessary for providing effective speech therapy services, including medical history, evaluations, and clinical notes.
Payment Information: For billing purposes, we may collect credit card information and other financial details necessary for transaction processing.
How We Use Your Information
The information we collect may be used for the following purposes:
To provide speech therapy services.
To communicate with you regarding appointments, therapy sessions, and other important updates.
To process your payments and manage billing and insurance claims.
To improve our services and enhance client satisfaction.
To comply with legal and regulatory requirements.
Disclosure of Your Information
We will not disclose your personal information to third parties without your written consent, except in the following circumstances:
To comply with legal obligations or respond to legal inquiries.
To conduct a business transaction, such as a merger or acquisition, where information may be shared with relevant parties.
To protect our rights, privacy, safety or property, or that of others.
Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal and health information from unauthorized access. All our staff members are trained on confidentiality and HIPAA privacy regulations.
Client Rights
You have the following rights regarding your personal information:
The right to access and request copies of your health records.
The right to request corrections to your personal information.
The right to request restrictions on certain uses and disclosures of your health information.
The right to receive an accounting of disclosures of your health information.
Changes to This Privacy Policy
Hoots Therapy Services reserves the right to update or modify this Privacy Policy at any time. We will notify our clients of any significant changes through direct communication or by posting an updated policy on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:
Hoots Therapy Services
julie@hootstherapyservices.com
By engaging in our services, you acknowledge that you have read and understand this Privacy Policy. Thank you for trusting Hoots Therapy Services with your care.